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When, why, and how to pre-bus

Dining Experience Lectures • 5m 32s

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  • How to turn tables


    Pre-busing entrees helps me move guests through, generate volume, and better scan tables.

    I make more sales and thus greater income NOT by identifying tables that are likely to spend more and really investing myself completely into that one table, but by providing attentive service t...

  • How to sell dessert, how not to sell ...


    I sell dessert the same way I sell appetizers. Would you like me to get you some ice cream? (for example)

    If I sell dessert, it's my responsibility to get the table to set up to receive the dessert.

    I don't always offer dessert depending on situation. If I need the table for another...

  • Getting checks


    What are the only things left on the table when I drop checks?
    Linen and glassware

    If they are engaged in conversation when I pre-bus (entree plates), I get caught up on other things then approach.

    I sometimes have the check ready before asking about the check, but I'm mindful of ma...