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How to turn tables

Dining Experience Lectures • 3m 23s

Up Next in Dining Experience Lectures

  • How to sell dessert, how not to sell ...


    I sell dessert the same way I sell appetizers. Would you like me to get you some ice cream? (for example)

    If I sell dessert, it's my responsibility to get the table to set up to receive the dessert.

    I don't always offer dessert depending on situation. If I need the table for another...

  • Getting checks


    What are the only things left on the table when I drop checks?
    Linen and glassware

    If they are engaged in conversation when I pre-bus (entree plates), I get caught up on other things then approach.

    I sometimes have the check ready before asking about the check, but I'm mindful of ma...

  • Saying goodbye


    After dropping the checks, I check with peripheral vision if they've put card out. I don't really want them to see me eager to collect payment.

    After collecting cards/ cash, I go straight to register and straight back.

    I drop the check, step back, pause, and say, thanks for coming i...