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Reading your table

Dining Experience Lectures • 2m 41s

Up Next in Dining Experience Lectures

  • Different scenarios when getting orders


    If another server drops the app, ideally I can follow right behind to check in/ make assessment. If I am too busy and can't do that, it's okay. That's one reason I sold the app. They're situated, and I've bought myself some time before I really need to get to the table.

    If table look...

  • Moving your table towards a decision


    If I've approached my table multiple times already about ordering to no avail, and I need them to start making some decisions (maybe I need the table or I'm about be get busy with a party), what's one thing I can do?
    Approach and offer recommendations.
    "Can I offer you some recommenda...

  • Building trust with your tables


    I build trust through authenticity, reliability, timeliness, and menu/ operation knowledge-base.

    My recommendations won't hold much weight if they can't trust me.
    What is the simplest way to build trust? Do what you say when you say you'll do it.

    Understanding the operation allows ...