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Getting orders after recommendations

Dining Experience Lectures • 3m 19s

Up Next in Dining Experience Lectures

  • How to manage your workflow

    KEY POINTS

    After taking orders, I first see if there are other orders I can take in my section, then pre-bus, then put in orders.

    FULL HANDS IN, FULL HANDS OUT
    This is the best way to manage your workflow and get as much done as possible with each trip AND improve the operation of the restauran...

  • Why to set your tables up for entrees

    KEY POINTS

    In order to give a) guests enough time to enjoy appetizer and b) myself enough time to reset before entrees come, I learn entree average ticket times and track current ticket times. I also track my tables progress on the appetizer.

    If entrees are coming out soon, and guests haven't f...

  • Scanning tables

    KEY POINTS

    As I move through my section, I'm always scanning tables. I'll often have my eyes glued to the table and don't need to pretend that I'm not scanning, but I avoid locking eyes and staring into the guest's soul.

    I move through my section and scan tables in order to 1) notice items to c...